Booking rules in Hotele.net reservation
system.
1. RESERVATION
Reservation of any service in www.hotele.net System can be made
once the given reservation form has been
properly filled in and submitted.
2. PAYMENT
A Reservation can be made provided that the User enables the System
to charge their valid credit card.
CREDIT CARD
1. In case of making the payment by a credit card, the User is
supposed to enter all the required card details. The authorisationand
the charging is processed in the PolCard System using a code of
128 bits. The System Operator will reserve the whole sum of money
and after 7 days the card will be charged. If the credit card
authorisation fails, the reservation will not be confirmed.
2. Any additional services not included in the reservation request
have to be paid for by the User at the spot. The basic payment
currency for each booking is the Polish Zloty (PLN) and thus only
offers in PLN are most competetive.
3. The other counterparts in EUR or USD are to be regarded as
estimations accordingly to the average exchange rates. The ultimate
price confirmation is displayed on the www pages of POLCARD, the
cooperating credit card authorisation company. Any possible minor
discrepancies are due to various currency exchange rates being
currently apllied by both your credit card authorisation centre
and your bank.
3. CONFIRMATION
The System displays both all the services available ONLINE
(confirmed automatically at once on the basis of the special allotment
of services reserved for the Users) and all the services available
ON REQUEST entailing the Operator's confirmation. In the latter
case, the confirmation is sent in within 24 hours on the e-mail
address given in the Reservation form. The confirmation includes
all the essential details of the reservation or a notice notifying
of no vacancies available.
Once the Confirmation has been sent in, the Reservation is certain
to be complete.
4. CANCELLATION
1. In case of cancelling a Reservation the following charges are
made:
a. 10 USD as long as the cancellation is made at least 3 days
before the starting date of the service
b. 100% of the total reservation cost if the cancellation is made
later than 3 days before the starting date of
the service (in case of a hotel booking - 100% of the cost of
the first night)
c. 100% of the total reservation cost if the User resigns from
using the service without making a formal cancellation through
the System (one should fill in and submit the Cancellation form)
d. 100% of the total reservation cost in case of no-show or refusal
to use all the reserved services without making
the necessary changes
2.All the due amount of money owing to the cancellation will be
sent back by bank transfer onto the bank account entered
in the Cancellation form.
5. PERSONAL DATA
All the System users hereby agree to have their personal data
recorded in the System database of Polish Travel Quo Vadis and
Net Travel, for the Reservation purposes only and in full accordance
to the Polish Law of the 29 Aug 1997. All the users are entitled
to view and make any changes in their personal data record.
|
